Asarfi Hospital brings compliance and control to hospital petty cash with TERA

Asarfi Hospital is a NABH and NABL–accredited, 250-bedded multispecialty hospital in Dhanbad, Jharkhand. As one of the region’s most trusted healthcare institutions—and a BSE-listed entity—Asarfi operates under strict audit, compliance, and governance requirements.

With hospital operations running 24×7, managing petty cash, marketing spends, on-ground expenses, utilities, and government payments efficiently—while remaining audit-ready—was critical.

100%
Full
Faster
Shift from employee personal accounts to corporate-controlled payments
Audit trail across all petty cash and operational expenses
Expense approvals and settlements across departments
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Industry
Healthcare
Department
Finance & accounts
Use case
Hospital petty cash, UPI payments & compliance
Company size
200–500 employees
Region
Jharkhand, India
Previous solution
Expenses routed via employee personal bank accounts
Current solution
TERA UPI wallets, prepaid cards & centralized spend dashboard

“Earlier, many operational expenses were routed through personal accounts, which made audits and compliance difficult. With TERA, all hospital spends now flow through a structured, corporate system. We have clear audit trails, better control, and far greater confidence during reviews and statutory audits.”

Naveen
Head of Finance, Asarfi Hospital

The challenge: Petty cash & compliance in a hospital environment

Before partnering with TERA, Asarfi Hospital faced a common but risky challenge seen across many hospital chains:

  • Operational and petty cash expenses routed via employees’ personal accounts
  • Limited visibility into marketing, on-ground, and utility spends
  • Manual tracking of receipts and approvals
  • High audit effort and compliance exposure for a listed entity
  • Difficulty enforcing standardized spend controls across departments

While this kept operations moving, it was not sustainable for a compliance-driven healthcare organization.

The solution: Corporate-controlled UPI & prepaid spend management

TERA helped Asarfi Hospital transition to a fully digital, corporate-controlled expense ecosystem.

What TERA enabled

  • UPI wallets and prepaid cards issued at department and role level
  • Direct UPI payments for:
    • Marketing and outreach spends
    • On-ground operational expenses
    • Petty cash and admin purchases
    • Government fees and utility payments
  • Centralized dashboard for finance to monitor, control, and approve spends in real time
  • Built-in audit trails for every transaction—amount, purpose, user, and timestamp

All spends moved out of personal accounts and into a transparent, auditable corporate system.

The impact

With TERA in place:

  • Personal-account based spending was fully eliminated
  • Finance gained real-time visibility across all expense categories
  • Compliance readiness improved significantly for audits and reviews
  • Department heads spent less time on paperwork and follow-ups
  • Petty cash became a controlled process, not a risk area

“Every rupee is now traceable, accountable, and compliant.”

Conclusion

TERA helped Asarfi Hospital modernize how hospital expenses are managed—bringing structure, transparency, and compliance to everyday spends. By replacing informal payment practices with UPI-first, prepaid, and audit-ready workflows, TERA empowered Asarfi to operate with the financial discipline expected of a listed healthcare institution.

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