The challenge: Fleet payments at scale
For a logistics company managing thousands of daily trips, traditional payment methods created friction:
- Drivers relied on corporate cards and cash withdrawals
- Limited visibility into driver-wise and trip-wise spends
- Support and operational issues with existing providers
- Manual reconciliation across fleet, branches, and reimbursements
- Slower payouts impacting driver satisfaction and turnaround times
At this scale, inefficiency directly impacted operations.
The solution: UPI-first fleet payments with TERA
TERA introduced a UPI-led spend infrastructure purpose-built for logistics operations.
What Changed
- UPI wallets issued to 1,500+ drivers, mapped driver-wise and fleet-wise
- Instant UPI payments for driver allowances, on-road and field expenses
- Eliminated cash withdrawals entirely for fleet spends
- RuPay prepaid cards deployed for branch petty cash and corporate reimbursements
- Centralized dashboard for real-time monitoring and controls
- API-based ERP integration, enabling plug-and-play reconciliation and automation
Drivers gained ease. Operations gained speed. Finance gained control.
The impact
With TERA in place:
- Fleet payments became instant, digital, and traceable
- Driver satisfaction improved with faster payouts
- Finance teams gained real-time visibility across the entire fleet
- Manual follow-ups and support escalations reduced sharply
- Instant Transport transitioned from legacy card workflows to a modern UPI payment layer
“This is what fleet payments should look like—simple for drivers, structured for finance.”
Conclusion
TERA helped Instant Transport reimagine fleet expense management by replacing cash withdrawals and card dependency with a corporate-controlled UPI ecosystem. By combining UPI speed, prepaid card controls, and ERP integrations, TERA enabled a scalable, future-ready payment model—setting a new benchmark for the logistics industry.
