The Challenge
Navabharat's teams frequently handled field, logistics, and employee travel reimbursements using manual cash processes. This led to delayed approvals, lack of spend visibility, difficulties in gathering receipts, and zero tracking against department-wise budgets. The finance team struggled to reconcile spends, ensure policy compliance, and forecast petty cash usage accurately.
The Solution
With TERA’s unified digital petty cash solution, Navabharat adopted UPI-based wallets and prepaid cards for every employee and department. The system introduced real-time visibility, automated expense limits, budget tracking, and simplified receipt capture via mobile.
TERA’s platform allowed dynamic control over card loads, restricted merchant categories, and streamlined approvals – all without touching cash.
Impact
TERA’s solution transformed expense management for Navabharat. Here’s how:
🔹 Spend & Usage Metrics
- 18% reduction in overall petty cash spend within 3 months
- Full breakdown of expenses by department & payment method
- 60% of spend shifted to UPI, reducing card handling effort
🔹 Efficiency Metrics
- 70% reduction in average reimbursement time
- Card load vs. utilization tracking introduced per department
- Admin task hours cut by 50% on reconciliations
🔹 Compliance & Control KPIs
- 100% transactions tagged and matched with receipts
- 90%+ policy compliance rate via built-in controls
- Instant alerts for policy violations or spend outliers
